Returns & Shipping Policy Updates Due to Global Pandemic
Thank you for supporting our small business during this difficult time worldwide. Your orders mean everything to us. Please review these updated policies for Covid-19 effects on our shipments. We update this page weekly. We appreciate your patience as we navigate these changes the best we can. Stay safe and God bless! XO
Updated June 5, 2020
Due to Covid-19, most order shipments are delayed. Our fulfillment centers in the USA, Europe and Mexico are working the best they can to make & ship orders as quickly & safely as possible. We are seeing an increase in order production by about 20%! We are hoping the slowest days are behind us, as we continue to increase production times. Current estimated fulfillment times (how long it takes to make & ship your products) are:
Shirts & Sweatshirts : 3-4 weeks (USA & Canada), 6-9 days (Everywhere Else)
Hats : 2-3 weeks (USA & Canada), 9-12 days (Everywhere Else)
Jewelry : 1-2 days Worldwide
Face Masks : 1-4 days Worldwide
Mugs : 1-2 weeks (USA & Canada), 1-3 days (Everywhere Else)
Local carriers are also affected worldwide. We are seeing the largest delays on orders shipping from Europe to Canada & Australia, due to the backup at the international shipping hub in Frankfurt. We are now shipping orders to Canada from the USA, to help avoid further delays. Some expedited shipping options are now available in Canada and Europe, and will be shown at checkout.
We are always happy to provide you with a shipping update on your order, but can only see the same tracking information you can. We recommend contacting your local carrier with your tracking number for an exact package location.
As we try to help stop the spread, and for health & hygiene reasons, we are unable to offer Returns. Double check all mailing & customization information before ordering. Please ensure your email address is correct on your order, should we have any questions and need to contact you. AT THIS TIME, ALL ORDERS ARE FINAL SALE.
Copy of Email Newsletter from May 22
"We use a professional printing company that makes and ships all our products. We are able to offer you the widest selection of products, with high quality production, by using this company. They have fulfillment centers around the world, which allows us to ship Friday Apparel worldwide! These fulfillment centers are doing their best they can to navigate local regulations while keeping up production and getting orders out as quickly and safely as possible. You know when you get your products, they've been made in a safe & healthy environment. We feel fortunate we can keep up production during these crazy times, and provide work for those making our products.
We are updating this shipping/return policy page weekly, especially as we see changes in ship times. We are also always happy to answer any questions before you order, and give you shipping updates after you've ordered.
Thanks for continuing to support our small business during this time. We promise to keep bringing you cute, high quality products that bring the FUN and HAPPY to life."