Returns & Shipping Policy Updates
Thank you for supporting our small business during this time. Your orders mean everything to us. Please review these updated policies for Covid-19 effects on our shipments & our Return Policy. We appreciate your patience as we navigate these pandemic changes the best we can. Stay safe and God bless! XO
Updated August 21, 2020
Good news! Our order fulfillment times have returned to normal speeds! Orders are made & shipped out in 2-7 business days.
Local carriers are affected worldwide, but our manufacturer has opened new faculties in Spain and Australia, which have drastically increased production times to Europe and Australia. Some areas are also opening up expedited shipping options, which will be shown at Checkout, where available.
We are always happy to provide you with a shipping update on your order, but can only see the same tracking information you can. We recommend contacting your local carrier with your tracking number for an exact package location.
For health & hygiene reasons, we are unable to offer Returns or Exchanges. Double check all mailing & customization information before ordering. Please ensure your email address is correct on your order, should we have any questions and need to contact you. AT THIS TIME, ALL ORDERS ARE FINAL SALE.
On the rare occasion you receive a product that is damaged or wrong, please email us as soon as you receive it, so we can assist in taking care of the issue.
Copy of Email Newsletter from May 22
"We use a professional printing company that makes and ships all our products. We are able to offer you the widest selection of products, with high quality production, by using this company. They have fulfillment centers around the world, which allows us to ship Friday Apparel worldwide! These fulfillment centers are doing their best they can to navigate local regulations while keeping up production and getting orders out as quickly and safely as possible. You know when you get your products, they've been made in a safe & healthy environment. We feel fortunate we can keep up production during these crazy times, and provide work for those making our products.
We are updating this shipping/return policy page weekly, especially as we see changes in ship times. We are also always happy to answer any questions before you order, and give you shipping updates after you've ordered.
Thanks for continuing to support our small business during this time. We promise to keep bringing you cute, high quality products that bring the FUN and HAPPY to life."
Original Shipping Policy
Our products are made to order. Order fulfillment takes 3-5 business days, then an additional 3-5 business days for USPS First Class Shipping. Choose Priority Shipping to decrease shipping time to 1-3 business days.
International orders ship via USPS First Class International. We are not responsible for any additional shipping charges required by your country. International orders that get returned to us will be refunded. Please note: shipping costs are non refundable.
Once orders leave our shipment center and begin tracking, you will receive an email with a tracking number. Please use this tracking number and contact your local post office with any inquiries regarding where your package is. We are not responsible for tracking orders after they are shipped.
If you have a deadline for receiving an order, please contact us. We will do our best to help!
Original Return Policy
We do not do exchanges. If you want to return an item and get a different size, place a new order with the new size you need. Then, contact us to get instructions for returning your original purchase (receipts must be included with returns). Once we receive your item, we will inspect it for NEW condition, then issue you a refund. Please note: shipping costs are nonrefundable. Customers are responsible for returning items to us.
On the rare occasion you receive a product that is damaged or wrong, please email us as soon as you receive it, so we can correct the problem and get your right order to you.
We truly appreciate your business!
Items purchased with a Coupon Code will be refunded at the discounted price.
Expired Coupon Codes will not be accepted.
Returns will be refunded to original form of payment (minus shipping costs).